Privacy Policy – My Pain Coach, LLC

My Pain Coach, LLC values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and protect your personal information when you visit our website or use our online services. We are committed to exceeding current privacy standards.

Changes to This Policy

We may update this Policy at any time. Please review it periodically. If we plan to use your information in a way that is significantly different from what was stated when collected, we will notify you by email and request your consent.

Scope

This Policy applies to My Pain Coach, LLC and its services at https://www.MyPainCoachLLC.com. It does not apply to third-party websites linked from ours. Please review those sites’ privacy policies separately.

Information We Collect

We may collect:

• Voluntarily provided personal information (name, email, phone, address, payment details, etc.) when you sign up for services, request downloads, or email us.

• Non-personal data (browser type, IP address, operating system) to improve user experience.

We collect only what you voluntarily provide. This data is used solely for the purposes stated at the time of collection.

Why We Collect Data & How Long We Keep It

We collect your data to:

• Provide the services you request

• Improve our offerings and personalize your experience

• Send newsletters or promotional emails (with your consent)

• Invite you to participate in surveys or feedback

We retain data only as long as necessary, based on:

• Relevance to our services

• Legal obligations or industry standards

• Your consent and interaction with our content

How We Use Information

We do not sell, rent, or lease your information to third parties.

We may use your information to:

• Communicate about services you’ve requested

• Share occasional updates or offers (if you’ve opted in)

• Request feedback via surveys

We use trusted tools like Wix and Mailchimp, which may use cookies or gather limited analytics.

Disclosure of Information

We only disclose personal information:

• When necessary to deliver services you’ve requested

• As required by law or court order

• To trusted service providers under strict confidentiality

• To enforce our Terms of Use or protect rights/property

Non-Marketing Contact

We may contact you for non-marketing purposes such as security alerts, service updates, or legal notices.

Children Under 13

We do not knowingly collect information from children under 13. If we learn we have done so, we will promptly delete it or obtain verifiable parental consent.

Unsubscribing

To unsubscribe from newsletters or promotional emails, email us at Cynthia@MyPainCoachLLC.com. For third-party services, follow their specific opt-out processes.

Links to Other Sites

We are not responsible for privacy practices of third-party websites linked from our site. Please review their privacy policies before sharing personal information.

International Data Transfers (EU/UK)

If you are in the EU or UK, please note your data will be transferred to and stored in the United States. By using our services, you consent to this transfer. We handle your information in accordance with GDPR principles.

Your Rights (EU/UK Data Subjects)

If you are covered by the GDPR, you have rights to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict or object to our use of your data

• Withdraw consent at any time

To exercise your rights, email us at Cynthia@MyPainCoachLLC.com. We will respond within 30 days.

Data Security

We use SSL encryption and secure data storage to protect your information. Only authorized personnel can access your data. While no system is 100% secure, we take all reasonable precautions to protect your information.

Acceptance of Terms

By using this website, you agree to this Privacy Policy. Continued use after updates means you accept the revised terms.

Contact

For any questions about this Privacy Policy, please contact:
Cynthia@MyPainCoachLLC.com